Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with Herbel Balance. We aim to process and deliver your orders as quickly and efficiently as possible.

Order Processing

Orders are generally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery times may vary depending on your location and courier availability.

For most locations in Pakistan, delivery typically takes approximately 2–7 business days after dispatch.

Please note that delivery times are estimates and may be affected by:

  • Remote delivery locations

  • Weather conditions

  • Public holidays

  • Courier delays

  • Incorrect or incomplete delivery information

  • Other unforeseen circumstances

Shipping Charges

Any applicable delivery or shipping charges will be displayed during checkout or communicated before your order is confirmed.

We may offer free shipping on selected products, promotions, or orders. Such offers may be changed or withdrawn at any time.

Order Tracking

Once your order has been dispatched, tracking information may be provided where available.

Please note that tracking updates are controlled by the respective courier service and may take some time to appear.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

Herbel Balance will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Failed or Refused Deliveries

If an order is refused, remains undeliverable, or is returned due to incorrect information provided by the customer, additional shipping charges may apply for re-dispatch.

Contact Us

If you have any questions regarding your shipment or delivery, please contact us through the contact details available on herbelbalance.pk.